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"We must use time wisely and forever realize that the time is always ripe to do right"
...Nelson Mandela



March 08 family from Atlanta
Steve:
We had planned on sending you a report on the trip.  Your recent email promted us to get it done.
 
 
Feb 28               arrival          We were met by a person hired by  Cedarburg.  He helped us get
                                            luggage into the      long term storage  downstairs.  That worked out famously.                                             We of course then proceeded to the Birchwood.
                                           He gave us a spiral notebook  from Cedarburg with trip details in it to                                               the extent  Cedarburg had
                                            something to do with it.  The notebook was a nice touch.                                             The person was a nice man.  He did a good job.  
Feb 28-29        Birchwood.     The people at reception were very nice and helpful.                                             The room we were given (Room number  was in the 600's) was old, in need                                               of  repair,  dark and  smallish.                                             We were somewhat disappointed, but were too tired to worry about it.
                                            The resturant we went to at the hotel was ok, but we dont need to rush back.  It
                                             is on the second floor above one of the convention centers.                                                                                                                                        Our plane was at 7:20AM  the next day , and  Birchwood's first bus/van was                                              scheduled for  6:30 AM   The hotel would not make a special run to the airport                                               for   us at 6 in the morning.                                             These folks are not flexible.                                                                                         We felt that in a strange airport, we should be there early. So we left in the Taxi
                                             at 6 AM.   Got there at 6:15  The airport was a zoo, and it took us a while to                                              find out where to go and to get               to the right place .  Signage is poor.                                              All went well.
 
Feb 29 Mar 2       Venda         This was a great experience and the highlight of our trip.  Traugott is a good host
                                            and a great guide.  He showed us a lot of the venda region and gave us a                                               good       taste
                                             of the people, how they live, the culture , the clash  or interface  with modern society,  etc.
                                             Leaving on March 2nd was just fine.  Two days in Venda was enough to get a good flavor.
 
                                            Traugott took us back to Polokwane.  He noted that  we were about a 2 hr drive from                                               the       Djuma game reserve.                                             Too bad we  couldn't  have gotten a van or driver to take us over or  have gotten Chilli Peper
                                            to pick us up at Polokwane and take us to the landing strip by  Djuma.    I t would                                               have been  a lot easier and I expect cheaper  than flying back to Jberg and                                               then       up   to   Hoekspruit.
                                        March 2             Djuma          We flew back to Jberg and then back to Hoeckspruit.. and then Chili Peper Air to
                                            Djuma strip.
                                            SA Airways managed to lose my luggage.  The counter lady at Hoekspruit located it in JBerg
                                            and arranged for it to be sent up the next day.  Either SA was to drive it over or Chili                                               Pepper  Air was
                                            to get it to the strip and arrange for Djuma to get it.
    `                                      Our mistake was not insisting on getting the phone numbers  from the SA Air lady at
                                            Hoeckspruit   to call to follow up.  I asked and it was not given.
                                                                                        At Djuma we immedately asked for assitance and was told it would be handled.                                               The head man, Jimmy was off.                                              So we dealt with   the assistant who had the first name of "Life."    Prom I ses were                                               made to follow up.                                                Game drive   was   Successful
March 3             Djuma            Game drive in AM   was   Successful, but it rained hard.  While driver handed out
                                              ponchos, the seats  of the vehicle got wet and so all  of us were wet from the waist down.                                               Drinking morning tea in the rain while cold and wet was a bad idea.  Nonetheless,                                               these folks are not flexible.
                                             So we stood there while wet and while rain came in and out wondering why this was fun.                                               This was something that could have been better anticipated with better rain gear,                                               with putting some kind of temp roof on the jeep, or
                                              the like.    It cant be the first time.  Djuma people were not really prepared and                                                   it was handled poorly.
                                              Thom got the flu late morning  on this day.    Fortunatley one of the other guests was a                                                   doctor who checked to determine what
                                               was the problem.  She gave  him some medicine that helped control the symptoms.
                                                No Luggage  arrived.  Shirley continued to ask Djuma staff for help  to get luggage.  In                                                 retrospect, it appears they simply ignored her. March 4             Djuma              Thom with the flu.all day.                                                 After much f o llow up and Thom getting up from sick bed to talk to Jimmy, and                                                   a call from you, Djuma helped get
                                                Thom's luggage.
                                                It arrived about 10:30 PM .    
                                               Our comments about Djuma:                                                         The staff did not pay attention to Shirley.  They helped with luggage                                                           recovery ONLY after T h om
                                                        got up and made a huge deal about it.   They also handled the rain
                                                        event poorly.   Being wet and cold is a turn off.   Not their fault that it rained.
                                                        but they were not ready to deal with it, and the grey sky was                                                         pretty clearly suggestive. As a result we would not return                                                           or recommend this lodge.
                                                       Food good.                                                        Accommodations ,   Good..   Bed very comfortable.   Bathroom was surprisingly                                                       well done.   Lost hot water one day, but they fixed it.  Propane tank went empty.  
March 5             Travel               We left at 8 AM.  Djuma gave us a take away breakfast.  Very nice.
                                                All  connections on time.
                                                At Jberg, a guide picked us up and took us to Pratoria.   His first name was Sahid
                                                He was excellent.  A walking encylopedia.  Dropped us off at the Rovos Rail after                                                   lu n ch  with him.  We had plenty of time.
                                                Thom still with the flu, but recovering. March 5            Rovos Rail         Fantastic experience.  Quiet, comfortable, outstanding food, outstanding staff.
                                                 R elaxing.  A true highlight of the trip.  Would do it again.      
March 7           Commodore          Arrived at 6 PM.    A little mix up on transport to the Commodore.
                       Capetown             Rovos has a staff member who is tasked to obtain info on where each passenger                                                       is going and how they are going to get there  upon arrival at the train station in                                                       Capetown.
                                                Some distance out when  there is cell coverage, the staff person on the train called                                                        ahead to confirm our arrival time and to confirm
                                                    that the peroson to pick you up will be there.  We didn't know how that pick up                                                       was working. Your info was not clear.  So
                                                    the staff person called the Commodore and the Commodore Concerierge                                                     sent a car to pick us up.  However, you had arranged for a Wildro tour                                                       person to pick us up.  We saw the Wildro person first.
                                                    Went to Commodore with him.  Commodore driver sat there for about an hour.                                                         It took a nice tip to calm down the Hotel Conceriege.
                                                                                                   Commodore room very nice.  Very close to water front.  Good choice.  It has an
                                                    associated hotel across a courtyard that was less expensive and appeared
                                                    to be pretty nice.  
 
March 8        Cape Tour            Wildro Tours for cape tour.   Nice van.  Tour guide was Rodney.
                                               Tour was so - so.  Rodney was not very talkative.  He told us the                                                   name of communities we were driving through as we drove south,  and some background.                                                 but not a whole lot more.  We had to pull info out of him by asking lots of questions.                                                    A nice man, but tour guiding was
                                                 not his forte.   It was scenic to be sure, but we dont know much about what we saw.
                                                We asked to go to Harbor House for lunch..    But Rodney timing was such                                                   that we couldn't reach it for lunch.
 
                                                Transfer to the Best Western
 
March 9        Best Western         We did table mountain in AM
                                                 Family arrives.  
 March 10                                   Wine and cheese and chocalate tour  thru Stellenbosch
                                                Terrence  was a Great tour guide, and helpful.   Since Paul's
                                                Mother went to school in Stellenbosch and has relatives there, she                                                 was a challenge for Terrence, and he handled it like a diplomat.                                                 Great Job.   
March 11       Van Delivered.       Went to the Aquarium and craft market.   Toured parts of                                                 of Area where Paul's mother lived and got married etc.   
March 12                                    We went to Kirstenbosch.  Fantastic
 
                                               March 13          Garden  Route    Checked out and drove to Swellendam.   Found a really nice B & B  
March 14                                  Drove to Sedgefield.  Paul's mother has a vaction place here
                                                We stayed in a B & B called the Pelican.  IT was great.  March 15                                  Sedgfield   Doing things.  
March 16         Port Eliz            Drove to Port Eliz and Stayed at a super B & B.   Visited family       
March 17                                  Visit family   
March 18         Travel                Fly to JBerg.   Personal arrangments to get to Birchwood
                                                   Birchwood   Much nicer room in the 1000 series
                                                Lunched at their other restaurant and it was very good.
 
March 19         Soweto              We had arranged for a 5 hr tour through Cedarburg   The tour driver 's name  was Lucky                                                   He lived in Soweto  So he knew it as his  home .  He took us to the obvious places;
                                                    but he also took us to his mother's house and arranged for us to walk through.  We also
                                                    got to walk through part of one of the shanty towns.
                                                    We also took us to a school for orphans; and we isited other sites in the area.                                                        It was       worth it.    The shanty town visit is an eye opener to be sure.                                                     Luckywas great.
                                               March 19           Travel                Delta Home.  
Testimonial:        We found the Venda tour to be a wonderful experience.   The local people were friendly, warm,                           and happy       to see us.                          I would recommend this  to anyone who wants to learn about the people, who they are and what they                           do.   You can see the clash of the old culture with modern society if you look.                             Traugott is a superb       guide.
                         Rovos Rail is a great experience.  Would do it again.                            The wine.cheese and chocalate tour in the Capetown region was great.
                         A beautiful country.  A great trip.
                       Comments:        We never had a bad bed on the whole trip.  Even at Djuma.
                                               We learned from some  relatives of Paul's cousin who live up near Polokwane and who know the owner
                         of Djuma, that the Djuma owner moved back to Polokwane because of something connected to schooling
                         for his children.  They say that the lack of on site supervision is telling.  And they know of others who
                        have not had a great experience because the camps need a little more direct supervision.
                        Because there were not helpful or responsive in connection with luggage, and were otherwise not                           in a position to deal with a sick person,  and couldn't deal with rain well,  we would
                            not recommend Djuma.
                                                                       Capetown was a great city to visit.  Felt totally comfortable there. Ate at variuous places                           on the waterfront. While all was good, it seemed to be
                        a bit pricey.  
                         Table mountain park is a nice half day adventure.   The aquarium would have been nicer                           if it had not been overrun with many school children and
                            a ton of senior  citizens on some adventure .  We must have picked a bad day.
                           The van was great.  We got mixed up on when to turn it in.  My fault.  So We had to                           pay for an extra day (ouch)
 
                        Kirstenbosch was really a great experience
 
                        It would have been nice if you could have given us an itemized cost breakdown.  I still have                           no idea what various things cost.
                            Example, I have no idea what the Rovos rail trip cost.  etc.  While it may be that it is                               in some respects not relevant, it helps to
                            understand the values.  It would be nice if you would do that next time.   
                        You put together a great trip for us.  We thank you very much.  The country seems to be full of                         hope and promise.  But most are realistic and understand it will take a long time to recover.                          

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